Spanish Chunks

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Tier 3: Advanced

Acuerdo de nivel de servicio

Service level agreement

Audio coming soon
Work & Professional Institutionalized Expression Advanced formal
Pronunciation:

a-KUER-do de nee-BEL de ser-BEE-syo

When to use:

IT or service contracts.

See It in Context

El acuerdo de nivel de servicio define los estándares.

The service level agreement defines the standards.

SLA definition
Cumplimos con el acuerdo de nivel de servicio en un 99%.

We comply with the service level agreement at 99%.

SLA compliance
El acuerdo de nivel de servicio es parte del contrato.

The service level agreement is part of the contract.

Contract component
Chunk 568 of 1000